We measure our success based on financial performance, the reliability of our system, our environmental performance and compliance, our ability to manage spending and receive regulatory support for the investments we make in the grid and the safety of our employees, contractors and the public.
The connections between our environmental, financial, operational and social performance have become much stronger and clearer to us. We are in business to be profitable, yet we are sensitive to the impacts our product has on the environment, the prices our customers can pay for electricity, the demand for safe, reliable electricity and the value of informed stakeholder engagement.
We believe sustainability underlies our business strategy and is a key business opportunity. Our performance reflects this philosophy.
The increasing scope and stringency of environmental regulations raises serious concerns for grid reliability.
Safety is our top sustainability priority. 2012 was our best safety performance yet.
Our ability to secure energy and deliver power reliability hinges on many factors.
Environmental compliance is complex, expensive and changing. Overall, our record is very good.
New design criteria will help strengthen the distribution system against severe weather events.
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